Order support and returns at Table Number Co

What should you do if a table sign is wrong?

Signs engraved with your table numbers, your staff names or your menu code were made for one restaurant, so a problem is judged against the proof you approved. Keep the piece off the floor. Set it beside that proof and note what differs. Then send the order reference to Table Number Co with a line saying whether the problem is a number, a name, a code or damage. If the order leaves you unhappy, the approved remedy at Table Number Co is a 100% satisfaction refund. Tell us your opening or relaunch date as well, because it affects which next step is useful.

What should a restaurant include in a problem report?

The order reference and the restaurant or location the signs were made for.
The table number, staff name or sign type that is affected.
A snapshot of the piece next to the matching line of the proof.
For a code that fails, the phone used and the address it opened, if any.
For damage, a picture of the box and inner wrapping as they reached you.

Order terms for restaurant table signs

Before accepting: Your restaurant table signs are made to the approved specification, so read the cancellation, return and remedy terms in the written quote first. An illustration does not establish a stocked product or a standard return arrangement.
Reporting an issue: Contact Table Number Co promptly with the order reference, the affected restaurant table signs, the problem and photographs where useful, and keep the approved proof for comparison.
Damage or missing items: Keep the packaging, photograph the package and contents, check the packing list and share the delivery date.
Changes after approval: Report a changed “Restaurant” line, date or dimension at once. Whether it can still be made depends on the stage of work and the order terms; any revised cost or schedule is confirmed before proceeding.
Remedies and refunds: Table Number Co explains the remedy, any return instructions and processing under your order terms and statutory rights. Wait for those instructions before sending anything back.

Which Table Number Co piece is affected?

Name the piece as the collection does, and check the lines its proof fixed:

Restaurant Table Number Set: Restaurant, Table number, Message and Menu address lines
Custom Table Number Signs: Restaurant, Table number and Area lines
QR Code Menu Sign: Restaurant, Instruction and Menu address lines
Reserved Table Sign: Restaurant, Status and Optional event lines
Staff Nameplate & Badge: Name, Role and Restaurant lines
Host Stand & Welcome Sign: Restaurant, Message and Instruction lines
Restaurant Award Wall Plaque: Restaurant, Recognition, Presented by and Year lines
Full-Color Menu Board Package: Restaurant, Board title, Section and Footer lines
Bar & Rail Dedication Plaque: Name, Dedication, Venue and Year lines

Satisfaction refund: If you are not happy with your order, we offer a 100% satisfaction refund. Contact us with your order reference so we can arrange the next step.

Contact Table Number Co about your order.

Business contact

Table Number Co